Decision details

COMMENTS, COMPLIMENTS AND COMPLAINTS HALF YEAR REPORT

Decision Maker: Overview and Scrutiny Committee

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Decision:

RESOLVED: That the Information Note entitled ‘Half Year Update on Comments, Compliments and Complaints (3C’s)’ be noted.

 

REASON FOR DECISION: To update the Committee on the first six months performance of 2021/22 regarding the Comments, Compliments and Complaints (3C’s) received for the Council and the contractors that provide services on the Council’s behalf.

Report author: Chris Jeffery

Publication date: 16/12/2021

Date of decision: 14/12/2021

Decided at meeting: 14/12/2021 - Overview and Scrutiny Committee

Accompanying Documents: