Decision details
FAIR COLLECTION POLICY AND PRESENTATION BY PENHAM EXCEL LTD
Decision Maker: Overview and Scrutiny Committee
Decision status: For Determination
Is Key decision?: No
Is subject to call in?: No
Decision:
RESOLVED: That the presentation by Penham Excel Ltd be noted.
RECOMMENDED TO CABINET: That the Draft Fair Collection Policy be adopted.
REASONS FOR DECISIONS:
(1) To better inform the Committee of the role of Collection Agents in North Hertfordshire; and
(2) To allow the Committee to comment on the Draft Fair Collection Policy before it is considered by Cabinet.
Report author: Howard Crompton
Publication date: 06/02/2020
Date of decision: 21/01/2020
Decided at meeting: 21/01/2020 - Overview and Scrutiny Committee
Accompanying Documents:
- FAIR COLLECTION POLICY
PDF 86 KB - Appendix A - Fair Collection Policy - Report To Be Considered by Cabinet
PDF 158 KB
- Appendix 1 - Fair Collection Policy Draft.docx
PDF 175 KB
- Appendix 2 - Stop the Knock.pdf
PDF 284 KB
- Appendix 3 - Penham Excel - Advice Leaflet - Multiple Agencies.pdf
PDF 2 MB
- Appendix 4 - Penham Excel - Vulnerability Policy.pdf
PDF 190 KB
- Appendix 5 - Penham Excel Vulnerability Policy - Notes.docx
PDF 60 KB
- Appendix 6 - Council Tax Protocol.pdf
PDF 198 KB
- Appendix 7 - Equality Impact Assessment.docx
PDF 148 KB
- Appendix 8 - Standard Financial Statement.pdf
PDF 151 KB