Decision details
FAIR COLLECTION POLICY
Decision Maker: Cabinet
Decision status: For Determination
Is Key decision?: No
Is subject to call in?: No
Decision:
RESOLVED:
(1) That the Fair Collection Policy at Appendix 1 be adopted;
(2) That the Council Tax Protocol at Appendix 6 2 be approved and adopted;
(3) That it be noted that the Council now uses the Standard Financial Statement developed by the Money & Pension Service.
REASONS FOR DECISIONS:
(1) To incorporate existing practices used for the collection of money owed to the Council into an overarching policy;
(2) To confirm the Council’s practices and procedures especially those relating to potentially vulnerable customers.
Report author: Howard Crompton
Publication date: 02/02/2020
Date of decision: 28/01/2020
Decided at meeting: 28/01/2020 - Cabinet
Accompanying Documents:
- Fair Collection Policy PDF 158 KB
- Appendix 1 - Fair Collection Policy PDF 175 KB
- Appendix 2 - Stop the Knock PDF 284 KB
- Appendix 3 - Penham Excel Ltd - Information Leaflet PDF 2 MB
- Appendix 4 - Penham Excel Ltd - Vulnerability Policy PDF 190 KB
- Appendix 5 - Penham Excel Ltd - Vulnerability Policy Notes PDF 60 KB
- Appendix 6 - Council Tax Protocol PDF 198 KB
- Appendix 7 - Equality Impact Assessment PDF 150 KB
- Appendix 8 - Standard Financial Statement PDF 151 KB