Decision details

INFORMATION NOTE: HALF YEAR UPDATE ON COMMENTS, COMPLIMENTS AND COMPLAINTS (3CS)

Decision Maker: Overview and Scrutiny Committee

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Decision:

RESOLVED: That the Information Note entitled Half Year Update on Comments, Compliments and Complaints (3Cs) and appendices be noted.

 

REASON FOR DECISIONS: To update the Committee on the first six months performance of 2020/21 regarding the Comments, Compliments and Complaints (3Cs) received for the Council and the contractors that provide services on the Council’s behalf.

Report author: Chris Jeffery

Publication date: 11/12/2020

Date of decision: 08/12/2020

Decided at meeting: 08/12/2020 - Overview and Scrutiny Committee

Accompanying Documents: