Issue - meetings

REPORT OF THE SERVICE DIRECTOR – RESOURCES

To consider the Quarter 3 2020/21 update on performance against PIs.

RESOLVED: That the 3^rd Quarter Update on Performance against Performance Indicators be noted.

REASON FOR DECISION:To update the Committee on the performance indicators as well as other indicators that officers have updated and activated on Pentana Risk.

Audio recording – 53 minutes 08 seconds

The Controls, Risk and Performance Manager presented the report entitled Quarter 3 2020/21 Performance Against Performance Indicators together with the following appendix:

·                Virtual and Physical Meeting Attendance by members of the public 2019 to 2021

She drew attention to the following:

Status Summary

·                There were some amber and red indicators;

·                11 ‘direction of travel’ indicators were going down.

MI P&R 001 and BV10

·                Collection rates continued to be below target due to the pandemic;

·                Sales ledger and NNDR were showing as red indicators.

BV9

·                The Council Tax collection rate had now moved to an amber indicator as Council Tax payers were able to pay in instalments.

REG 1 and REG 2

·                Rates of homelessness prevention and relief were doing well, reflecting the hard work of the team, although the Government’s policy of ‘Everyone In’ meant that there was an increase in the number of households in temporary accommodation.

REG 3

·                At the time of writing the report the data had not been available for the number of environmental health inspections completed;

·                As previously reported the team were working on supporting the pandemic so were not carrying out many inspections; businesses were also closed due to lockdown;

·                The percentage was currently at 13.6%.

MI LI 015

·                The number of visits to leisure facilities was now being measured against the recovery plan approved by Cabinet and this was on track;

·                A report was going to Cabinet on 16 March 2021 regarding keeping the outdoor pools open for longer in 2021/22 which would hopefully help to support the levels of visits.

Appendix

·                A document showing attendance by members of the public at virtual and physical meetings between 2019 and 2021 had been produced, as requested at the meeting of the Overview and Scrutiny Committee of 19 January 2021.

·                For 2019/20 the numbers of attendees physically present at meetings was shown and for 2020/21 the number of live and recorded YouTube views were shown. These would be provided as part of the quarterly monitoring reports for information.

·                Although the figures could not be directly compared, they did show that a wider audience was being reached albeit via recordings of Council meetings.

Councillor David Levett thanked officers for providing the figures for virtual and physical meetings which were interesting to note.

RESOLVED: That the 3^rd Quarter Update on Performance against Performance Indicators be noted.

REASON FOR DECISION:To update the Committee on the performance indicators as well as other indicators that officers have updated and activated on Pentana Risk.