Issue - meetings

RESOLVED: That the content of the report entitled ‘3^rd Quarter Updates on Performance Indicators’ was noted.

REASON FOR DECISION: To update the Committee on the performance indicators as well as other indicators that officers have updated and activated on Pentana Risk.

Audio recording – 18 minutes 39 seconds

The Controls, Risk and Performance Manager presented the report entitled ‘3^rd Quarter Update on Performance Indicators’ and advised of the following:

·         Of the Performance Indicators listed in the report, 5 were green, 3 were amber and 1 was red, the others were for information only and did not have targets.

·         Sales Ledger collection rates were still being affected by Covid, but seeing improvements on the same period last year.

·         The percentage of NNDR collected is highlighted as amber in this report, but has improved in January and has moved to green.

·         Absence levels were low in 2020 due to full time homeworking, but in 2021 the levels have started to rise dur to Omicron variant and common infections.

·         Number of households in temporary accommodation had improved from this time last year, decreasing from 120 to 94.

·         The number of visits to leisure centres continues to improve and is performing well against the recovery plan.

The following Members asked questions:

·         Councillor David Levett

In response to questions, the Controls, Risk and Performance Manager advised:

·         A desk booking system has been introduced to allow staff to come into the office and manage social distancing and data around this is monitored by the Leadership Team. At this stage most people are still working from home.

·         There was no pressure on staff to return to the office and they were being consulted regarding measures in the Council Offices.

·         Customer Service at reception in District Council Offices was still on an appointment only basis.

Councillor Kate Aspinwall commented that she was Chair of the Joint Staff Consultative Committee (JSCC) and the return to the office was discussed at the last meeting. There was generally a relaxed approach to staff returning to the office and JSCC Members were happy with the procedures being followed regarding this.

Councillor David Levett, as Chair, proposed and Councillor Claire Strong seconded and, following a vote, it was:

RESOLVED: That the content of the report entitled ‘3^rd Quarter Updates on Performance Indicators’ was noted.

REASON FOR DECISION: To update the Committee on the performance indicators as well as other indicators that officers have updated and activated on Pentana Risk.