103 CARELINE - IN HOUSE SERVICE PROVISION FOR NON COMPLEX INSTALLATION AND MAINTENANCE PDF 218 KB
REPORT OF THE SERVICE DIRECTOR - CUSTOMERS
Decision:
RESOLVED: That Cabinet approves a full inhouse service provision being established for non-complex installations and maintenance to commence from 01 October 2022
Minutes:
Audio Recording: 1:20:00
Councillor Chris Lucas presented the report entitled Careline – In House Service Provision for non-Complex Installation and Maintenance and highlighted the following key points:
· Looking to bring the full in-house service of providing non-complex installation and maintenance to Careline customers into the Council;
· The current company is giving up the contract on the 30th September so need to act on this now;
· The plan has been fully costed and a risk assessment has been made; the benefits outweigh the risks.
Councillor Elizabeth Dennis-Harburg proposed and Councillor Ian Albert seconded and, following a vote it was:
RESOLVED: That Cabinet approves a full inhouse service provision being established for non-complex installations and maintenance to commence from 01 October 2022