Issue - meetings

To receive the Minutes of the Staff Consultation Forum meetings from March 2023, April 2023, May 2023 and June 2023.

RESOLVED: That the Committee noted the minutes of the Staff Consultation Forum for March, April, May and June 2023.

Audio Recording – 4 minutes 20 seconds

The Service Director – Resources presented the item entitled ‘SCF Minutes’, alongside the Minutes from the meetings of March, April, May and June 2023 and highlighted the following:

·       There had been a wide range of topics discussed at the Staff Consultation Forum, including the recording of calls in the Customer Service Centre and how staff could still have confidential conversations, long service awards and the response to small fire incident which occurred at the Council Offices.

·       It had been recognised that staff were central to the delivery of the elections which took place in May.

In response to questions from Councillor Claire Strong, the Service Director – Resources advised that:

·       There were two new people recruited to the IT helpdesk, including one temporary.

·       The development team had some recruitment issues, with staff leaving or having left, and these vacancies are being recruited to.

·       Only major IT issues were raised at the SCF, and these were usually acted on quickly by the IT team.

·       There was no record of ongoing issues not being resolved, but this would be raised at the next SCF meeting.

It was:

RESOLVED: That the Committee noted the minutes of the Staff Consultation Forum for March, April, May and June 2023.