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Issue - meetings

PUBLIC PARTICIPATION

Meeting: 28/09/2023 - Council (Item 230)

PUBLIC PARTICIPATION

To receive petitions, comments and questions from the public.

Decision:

A presentation was received by the Council from Laura Hyde, Chief Executive Officer at Resolve.

Minutes:

Audio recording – 10 minute 29 seconds

 

The Chair advised that he had invited Ms Laura Hyde, Chief Executive Officer at Resolve, to make a presentation to Council as one of his chosen charities for the Civic Year. Ms Hyde thanked the Chair for the opportunity and provided a presentation for Members, which included that:

 

·       The primary aim of Resolve was to help service users, move to a manageable and positive lifestyle where they could contribute and enhance their community.

·       They ran a free substance misuse service with sites in Letchworth and Welwyn.

·       They provided high quality, abstinence based, drug and alcohol treatment, with an end goal of total abstinence.

·       They assessed the needs of the client and provided day services including group and individual therapy.

·       They offered 1 to 1 counselling which had been proven to help addiction particularly to alcohol.

·       They were due to  commence an evening support group after feedback from clients, so support could be offered to those with daytime employment.

·       They also provided support for the families and carers of their clients.

·       Ideally each client would attend two 90 minutes sessions a week, and a monthly catch up with their key worker.

·       Initially clients had a 16-week programme that could be repeated. However repeated reattendances were discussed and assessed.

·       They provided confidential, professional counsellors. 

·       They supported loved ones and clients with their physical health and mental health needs, leading to their clients being self-reliant.

·       Their biggest advocates were their clients who lives they had turned around.

·       Last year 122 clients used the Letchworth based service.

·       This year they had an average of 40 clients per month and received about 13 referrals monthly.

·       Last year the cost of the Letchworth service was £165K, mainly due to salaries and clinical supervision. 

 

The following Members asked questions:

 

·       Councillor Adam Compton

·       Councillor Val Bryant

 

In response to questions Ms Hyde stated that:

 

·       There was a lack of support within the Royston area, The Living Room provided some cover for this area.

·       When a referral come through for a client from Royston or the Southern Rural area they endeavoured to help, but were often hindered by transport issues.

·       Public transport was limited within these areas, clients had to rely on family and friends, although Letchworth train station was very close to the Resolve office.

·       Further information on the number of clients and their transport issues for the Royston and Southern Rural areas could be provided outside of this meeting.

·       Across the two sites the majority of referrals came from the Stevenage area.

·       Royston clients may have access to Cambridge or Hertford sites.

·       The clients and staff desired to break all stereotypes, but recovery was tough.

 

The Chair thanked Ms Hyde for her presentation.