Issue - meetings

REPORT OF THE SERVICE DIRECTOR – RESOURCES

This report recommends the adoption of Council key performance indicators for 2024/25.

RESOLVED:

(1)   That Cabinet adopted the performance indicators set out in paragraph 8.3 for 2024/25.

(2)   Considered adding Key Performance Indicators regarding performance of third party suppliers and staff satisfaction.

(3)   Agreed that Key Performance Indicators were published to the Members Information Service when provided to Cabinet.

REASON FOR DECISIONS:  North Herts District Council had tried to move towards having indicators that were focused on key projects of the Council. However it had been found that these do not generally give the level of Council oversight that the Council would want. Therefore these performance indicators are proposed to give that view of overall performance.

Audio recording 29 minutes 12 seconds

The Chair invited Councillor Sean Nolan, as Chair of the Finance, Audit and Risk Committee, to present the referral on this item. Councillor Nolan advised that there had been discussion around:

·       The introduction of the new Key Performance Indicators and of the benefits they would bring.

·       The addition of two extra Key Performance Indicator Recommendations added to the report to ensure visibility of results to all Councillors.

Councillor Ian Albert, as Executive Member for Finance and IT, presented the report entitled ‘Key Performance Indicators’ and advised that:

·       The two new Recommendations from Overview and Scrutiny Committee were welcomed and that he agreed how important it was for the Council to be seen as being visible and transparent.

·       The purpose the report was to ensure there was an insight into how the Council was performing.

·       The principles were detailed in paragraph 8.2 and details of the proposed indicators was set out in paragraph 8.3

·       There would be quarterly Key Performance Indicator updates published in the Members Information Service (MIS) to improve visibility and transparency going forward.

Councillor Ian Albert proposed and Councillor Val Bryant seconded and, following a vote, it was:

RESOLVED:

(1)   That Cabinet adopted the performance indicators set out in paragraph 8.3 for 2024/25.

(2)   Considered adding Key Performance Indicators regarding performance of third party suppliers and staff satisfaction.

(3)   Agreed that Key Performance Indicators were published to the Members Information Service when provided to Cabinet.

REASON FOR DECISIONS:  North Herts District Council had tried to move towards having indicators that were focused on key projects of the Council. However it had been found that these do not generally give the level of Council oversight that the Council would want. Therefore these performance indicators are proposed to give that view of overall performance.