Agenda item

REPORT OF THE SERVICE DIRECTOR - RESOURCES

To consider the Quarter 1 2020/21 update on performance against PI's

RESOLVED:

(1)       That the Quarter 1 Update on Performance against Performance Indicators be noted;

(2)       That the Controls, Risk and Performance Manager be requested to clarify protocols regarding route optimisation and how many routes include collection from roads with schools in at school drop off and collection times;

(3)       That the Executive Member for Recycling and Waste be requested to attend this Committee to discuss Waste Collection Route Maps and Optimisation.

REASON FOR DECISIONS: To update the Committee on the performance indicators as well as other indicators that officers have updated and activated on Pentana Risk.

Audio Recording – 56 minutes 14 seconds

The Controls, Risk and Performance Manager presented the report entitled Quarter 1 2020/21 Performance Against Performance Indicators and drew attention to the following:

Summary

The summary showed that there were 6 red indicators. This was mainly due to the impacts of Covid-19.

RES 1 - Gas and electricity energy consumption

This was a new indicator. As the District Council Offices were currently closed, with very few staff working on site and the air conditioning turned off at the moment, this showed a very low consumption rate.

MI P&R 001 - Percentage of raised sales invoices due for payment that have been paid

This indicator was red. The Council had supported customers by providing initiative such as payment holidays. The resulting debt was being closely monitored.

The collection rate for July was 66.9 percent.

BV 10 - Percentage of NNDR collected in year

This indicator was red. A lot of businesses took up the offer of deferred payments. Some businesses were continuing to struggle.

REG 3 - Percentage of Environmental Health programmed inspections completed

A lot of businesses were not open during lockdown and therefore could not be inspected. Food and Hygiene Standards had now given permission for inspections to take place.

MI LI 015 - Number of Visits to Leisure Facilities

Leisure facilities had remained closed during April to June 2020 due to Covid-19 restrictions. They had reopened in July 2020 and attendance was increasing as demonstrated by the figure below:

July 2020                     6,126

August 2020                35,412.

145 subscriptions (15 percent) had been cancelled.

NI 191 - Kg residual waste per household and NI 192 - Percentage of household waste sent for reuse, recycling and composting (Government target is 50% by 2020)

These targets may not recover to target.

The following Members took part in the debate and asked questions:

·                Councillor David Levett:

·                Councillor Terry Hone;

·                Councillor Claire Strong;

·                Councillor Sam Collins;

·                Councillor Kate Aspinwall.

Comments from Members included:

·                That all waste collected had increased during lockdown;

·                That, in respect of collection routes, there were a number of routes which included roads with schools in where bins were being collected at school drop off and collection times;

·                That the request for route maps remained outstanding and that route optimisation should be considered by this Committee.

In response to questions the Controls, Risk and Performance Manager advised:

·                That, in respect of missed bins, each property was counted separately.

RESOLVED:

(1)       That the Quarter 1 Update on Performance against Performance Indicators be noted;

(2)       That the Controls, Risk and Performance Manager be requested to clarify protocols regarding route optimisation and how many routes include collection from roads with schools in at school drop off and collection times;

(3)       That the Executive Member for Recycling and Waste be requested to attend this Committee to discuss Waste Collection Route Maps and Optimisation.

REASON FOR DECISIONS: To update the Committee on the performance indicators as well as other indicators that officers have updated and activated on Pentana Risk.