RESOLVED: That the Committee noted the report and appendices.
REASONS FOR DECISION:
(1) The recommendations are being made to ensure the 3C’s policy stays current and reflects learning since the last review date. The policy continues to remain in line with Local Government Ombudsman (LGO) best practice.
(2) Some of the specific updates and amendments address matters that have arisen for the first time and therefore adding them now helps to ensure the policy is clear for all going forward.
(3) The updates ensure the Council has a robust policy to refer to when required, and customers are clear on how the policy works