Issue - decisions

New Year Performance Indicators to be monitored

22/03/2019 - NEW YEAR PERFORMANCE INDICATORS TO BE MONITORED

RESOLVED:

 

(1)       That, prior to the Cabinet meeting,  the Controls, Risk and Performance Manager be requested to identify the outturn figure for the last 3 years.

 

(2)       That the Service Director – Customers be requested to present the planned policy on debt collection to this Committee at an early stage of development.

 

(3)       That the Service Director - Customers be requested to present a report regarding the impact of Universal Credit, the Council Tax Reduction Scheme and other benefits to this Committee

 

RECOMMENDED TO CABINET:

 

(1)       That, in respect of NI 192, based on the figures identified from resolution (1) above:

           If the trend was downwards then the Committee recommends a target for NI 192 that is in the middle of the last three years outturn figures or

           If the trend was upwards then the Committee recommends a target for NI 192 that is one percent above the highest outturn figure;

 

NB: Following the meeting outturn figures regarding NI 192 for years 2015/16, 2016/17 and 2017/18. These figures are attached to the referral to Cabinet.

 

(2)       That , in respect of LI035a, REG1 and REG2, Cabinet be requested to set targets as soon as data is available;

 

(3)       That, in respect of BV9, the target be reviewed mid year in order to take into account the effect of Universal Credit on collection rates.

 

REASON FOR DECISIONS: To enable the Overview and Scrutiny Committee to consider the report entitled New Year Performance Indicators to be Monitored prior to consideration by Cabinet.