RESOLVED:
(1) That the Fair Collection Policy at Appendix 1 be adopted;
(2) That the Council Tax Protocol at Appendix 6 2 be approved and adopted;
(3) That it be noted that the Council now uses the Standard Financial Statement developed by the Money & Pension Service.
REASONS FOR DECISIONS:
(1) To incorporate existing practices used for the collection of money owed to the Council into an overarching policy;
(2) To confirm the Council’s practices and procedures especially those relating to potentially vulnerable customers.